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Customer Survey
About your visit
Did you visit for lunch or dinner?
Lunch
Dinner
How often do you dine with us?
Weekly
Monthly
Yearly For Special Occasions
Was this a special occasion?
Yes
No
Are you a member of our Birthday Club?
Yes
No
If no, Would you like to join?
Would you recommend us to your friends?
Yes
No
About the food
Choice & variety of dishes
Below average
Average
Good
Food quality
Below average
Average
Good
Meal presentation
Below average
Average
Good
Meal temperature
Below average
Average
Good
Value for money
Below average
Average
Good
About the beverages
Selection of wine available
Below average
Average
Good
Selection of beer and other beverages available
Below average
Average
Good
Price range of beverages
Below average
Average
Good
Value for money
Below average
Average
Good
About the service
Was your food order taken promptly and correctly?
Yes
No
Comments
Was your food order correct and complete?
Yes
No
Comments
Were employees friendly, courteous and well presented?
Yes
No
Comments
Were employees attentive and available when needed?
Yes
No
Comments
Were employees knowledgeable & able to answer questions about food & Beverages?
Yes
No
Comments
Did the cleanliness & presentation of the hotel meet your expectations?
Yes
No
Comments
Did any particular staff member offer exceptional service deserving of recognition? If yes, who and how?
Any further comments / suggestions which might enhance your dining experience in the future.
Name:
(required)
Email
(valid email required)
Phone
(required)
Postal Address
(required)
Suburb
(required)
Postcode
(required)
Main Street
Samford Valley QLD 4520
info@samfordhotel.com.au
(07) 3289 1212
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